Displaying items by tag: hvac service conway myrtle beach

Saturday, 15 July 2017 15:42

Bryant's Pre-Service Checklist

Bryant Service Checklist | HVAC service Myrtle BeachWhen you have a scheduled maintenance service visit with Carolina Comfort Systems or need one of our expert Bryant technicians to come out for emergency service, it's helpful to be prepared. Here are a few things you can do to prep before our service technician arrives.

  1. Write down the model numbers of your heating and cooling system as well as any components that have model numbers visible.
  2. Make a list of all problems you have noticed and when the problems began.
  3. Make sure you know where to access all components inside and outside the home, and make sure the area is clear so the technician can get to the unit(s).
  4. Have your previous service records handy.
  5. If your heat pump is frozen, turn it off before you call for service to give it time to thaw before the technician arrives.
  6. Make sure you have done your "common sense" checks to rule out simple fixes that may not need a technician:
  7. Check that your air filter. A dirty air filter can cause a surprising number of problems.
  8. Check the batteries in your thermostat. Thermostats that run solely on battery power stop signaling to the HVAC system when batteries burn out.
  9. Check your circuit breaker to ensure the circuit for your HVAC system hasn't flipped.
  10. Check to make sure none of the vents or intake registers are closed or blocked by furniture. Improper air flow can trigger emergency shut-off on some systems.
  11. Check outdoor unit to ensure there isn't debris obstructing any moving parts. Also check the disconnect switch to make sure the outdoor unit isn't switched off.
  12. Check shut off switches on the interior unit, such as the SSU switch - which should be in the "on" position.
  13. Adjust thermostat to a higher (or lower, depending on season) temperature and listen for the blower to turn on. If it doesn't turn on after a few adjustments of temperature, make a note of it and turn off system to avoid damage.
  14. Secure pets in another room before the technician arrives for their safety and the technician's,
  15. Answer your phone. Our technician may call to let you know he's on his way, or to get additional directions to your home.

Using the above checklist to prepare for your service with Carolina Comfort Systems will help you have everything you need at your fingertips. Making sure pets are secure and units are accessable helps our Carolina Comfort Systems technician perform your service as efficiently as possible.

Published in Blog

Your HVAC System and Flooding Part III: Preventing Flood Damage

slide3In many cases, flood events are unexpected, making prevention of flood damage unlikely or impossible. However, there are times when weather events are approaching that are likely to result in flooding where you can take some preventative measures to avoid damage to your HVAC system.

Prevention Solution #1 - Shut off power to your HVAC system, remove sensitive electrical components and move them to a safer location on higher ground or in a high place in your home. Many homeowners will not have the necessary knowledge to do this if your provider has not specifically demonstrated how to do this safely with you. Therefore, this solution may require that you have your HVAC service provider come to your home to perform this task for you.

Prevention Solution #2 - If your HVAC system is one that is not ideal for solution #1, there is another solution you can try. Securely stack several layers of sandbags completely around your HVAC system, the way you would around areas of your home or along creeks and streams. While this solution may not prevent all damage, it can help reduce the extent of the damage sustained and thus reduce repair costs.

Prevention Solution #3 - While not exactly a physical action, make sure you understand fully what your homeowner's insurance covers with regard to flood damage and your HVAC system and what it doesn't. Many homeowner's insurance policies don't include any flood coverage at all and require you to purchase flood coverage separately. Don't wait until a major weather event or flood happens to discover that you don't have the level of coverage you assumed you did. Be proactive and make sure you have the homeowner's insurance coverage you need in the event of a flood.

The old saying is that an ounce of prevention is worth a pound of cure. When it comes to your HVAC system, a relatively small amount of time invested in prevention can save you hundreds or thousands of dollars that can really make a difference should a flood - or any natural disaster - impact your home.  Let Carolina Comfort Systems show you how.  

Published in Blog
Saturday, 17 January 2015 22:24

Santee Cooper's Winter Conservation Tips

Along the Grand Strand we’re used to moderate temperatures most of the year. This winter we’ve been dealing with unusually cold temperatures for a sustained time period. This, of course, will impact your heating costs. Santee Cooper has published Winter Conservation Tips to help it’s customers save energy and money without sacrificing comfort.

heat pump repair conway1. Keep the thermostat set to 68 degrees or as low as is comfortable for you. Wearing an extra

layer of clothes such as a sweatshirt, sweater or warm socks/slippers can help your comfort level

with a lower temperature.

2. In the summertime many of us close blinds and curtains to combat the heat from the sun. In the

winter do the opposite! Take advantage of the sun’s heat during the day and close them at night

to keep the chill out.

3. If you have ceiling fans remember to change the direction of the rotation. In the summer they

should rotate counter clockwise to pull heat up. In the winter change the blade rotation to

clockwise – we all know heat rises; this will push down the heat near your ceilings and better

circulate it throughout your home.

4. Inspect your home, especially around windows and doors for any air leaks. Adding caulk or

weather stripping should alleviate this.

5. Remember to replace your air filter regularly! Many need to be changed out monthly.

6. Make sure your water heater is set to 120 degrees and take shorter showers.

7. Check furniture placement to insure no vents are being blocked. This can interfere with the

efficient running of your HVAC system.

Try employing these simple and easy tips in your home to conserve energy and lower monthly heating bills.  

Published in Blog
Friday, 01 August 2014 15:46

A Comfort System That Communicates?

Can you remember back in the ‘old’ days, when we had to actually go over to a heater or cooling unit and push a button to turn it on and turn a dial to control the temperatures? Okay so it wasn’t really that long ago – but then came a technology breakthrough – the remote control! What was better then sitting on the couch and raising or lowering the system output? Then energy saving technology came into the mix and we could set a thermostat and the system monitored itself to cycle down when that indoor temperature was reached, and to turn on when it read it was over the desired temperature. Could it ever get better than this? 

connexI bet you didn’t think so, but now, thanks to the Bryant Evolution® system your life can get even more comfortable. The brain behind it all is the Evolution Connex ™ control. When installed as part of the Evolution system it can monitor temperature, humidity, air quality, fan speeds, ventilation and zoning! You can program a schedule to fit your lifestyle and once you’ve programmed the settings the Connex system actively manages your home’s temperatures. The control monitors the outdoor temperatures, so instead of ramping up to meet your settings, it can adjust the time of levels to save you the most money. One of the options with this system is the ability to adjust your settings whether you are home or away by installing a Wi-Fi enabled Connex control. There is even a Touch – n – Go feature which allows you to change from ‘sleep’ or ‘away’ settings to ‘wake’ or home with ease. Carolina Comfort Systems is an authorized dealer for Bryant, and this is just another product in our impressive line that is designed to simplify your life, conserve energy and save you money on monthly bills. Call us to discuss this or our line of Bryant products.

Source https://www.myevolutionconnex.bryant.com/Evolution

Published in Blog
Monday, 10 February 2014 10:21

Darth Vader Heat Pump Maintenance Lesson VI

Now that we have explored many different aspects of heat pump maintenance, here are some frequently asked questions and answers:
How do I know when it's time to replace my Heat Pump?

When the system starts giving you more problems than seem cost-effective to fix. If the unit is approaching 10 years in age and major components such as the compressor, reversing valve, accumulator or outdoor coil goes bad, it might makes sense to replace instead of fix. Replacing a compressor for example, is somewhat less expensive than replacing the entire unit, but new units may give you greater efficiency, lower operating costs and a brand new warranty on the whole unit, not just the part to be replaced. When faced with major repairs, we can help you make the right choice.

My present Heat Pump does not keep us comfortable. Should I replace it with a larger one?

In most cases no. The ductwork is already sized for the heat pump itself. So a larger heat pump would need larger ductwork. The problem may be due to undersized ductwork, poor system design or installation. You may need ductwork modifications, a heat load calculation, or possibly an energy audit to find the problem areas and correct them. Some people just can not get used to the lower temperature output and the longer run times of a heat pump as compared to an oil system for example. They don't feel as comfortable, even though the heat pump may be working perfectly fine.

What is the average life-span of a Heat Pump?

It can vary, depending on how much the system is used and how regularly it is checked or serviced. Generally, the average life-span of units built in the 1970s and 1980s is about 15 years, but individual units may vary and last much longer depending on use and how well they are maintained. An ARI survey showed average heat pump life to be about 14 years when recommended maintenance procedures were followed. Newer units are expected to last even longer.

Can I repair my own Heat Pump?

In most cases, no. Heat Pumps are on a 240 volt circuit. Severe shock or electrocution is possible without a thorough understanding of electricity. Also, Cooling systems today are more complicated to service than ever before, now being comprised of solid state circuit boards and sensors. They usually require expert attention in order to comply with federal regulations, such as the Clean Air Act which prohibits releasing refrigerants into the atmosphere. An EPA-certified air conditioning contractor or service technician should be called at the first sign of trouble.

Should I switch to Emergency Heat when it gets below 35 degrees outside?

If you have a normal electric heat pump, the answer is no. That would be foolish. A heat pump can still provide heat down to negative 10 degrees. The heat pump and the electric back-up heat work together - automatically. Now, if you have oil or gas back-up, then you have the option to switch to back-up heat (Emergency Heat) for more comfort. But it may be more efficient not to use it.

How often should I change the air filter in my system?

Standard one-inch air filters should be checked every month during peak use, and replaced if it looks dirty enough to impair the air flow through it. Some filters, such as electrostatic filters or electronic air cleaners, are washable; others, such as media type air cleaners are disposable and must be replaced, but many of those are designed to last up to six months, even a year.

Can I put a cover over my outdoor Heat Pump?

Well, here's the deal. Sure, if the cover was far enough above the top of the unit as to not impede the air flow discharging from the unit. And if it doesn't interfere with servicing of the unit, then it could help protect the unit from the elements like snow, ice, falling branches and leaves. But it really isn't needed. Heat Pumps are designed for outdoor use.

Published in Blog
Monday, 10 February 2014 10:17

Darth Vader Heat Pump Maintenance Lesson V

We've been exploring Heat Pump Maintenance... There are some things the homeowner can do, but there are times when it's best to call a trained technician.

  • Check air filters monthly. Clean or replace as needed.
  • Keep outdoor unit clear of snow, ice, and debri. This includes the top, sides, bottom, and around the heat pump.
  • Keep the outdoor coils clean. If they get dirty you can use a heavy duty degreaser and hose them down. Just turn the unit off first.
  • Keep shrubs pruned back at least 18 inches from all sides of the heat pump to allow for proper airflow and servicing.
  • Flush the indoor condensate pan and drain in Spring before using the air conditioning. This is extremely important if the unit is above or in a finished living area, but should really be done by a trained service technician.
  • Some fan motors need to be oiled annually, but almost all are now permanently sealed.
  • Last but not least, we suggest having your heat pump inspected by a trained service technician at least once a year.
Published in Blog
Monday, 10 February 2014 10:15

Darth Vader Heat Pump Maintenance Lesson IV

Here are a few tips to remember: 

  • Set your thermostat at one temperature. Constant adjusting can cause higher utility costs, especially in the Winter.


  • If using your thermostat as a setback type, limit the setbacks to twice a day such as when you are at work and when you are sleeping.


  • Only setback the thermostat 6% of desired temperature (approximately five degrees).


  • During the heating season, try not to set the thermostat below 65 degrees.


  • In the cooling mode, try not to set the thermostat below 70 degrees. Besides higher utility costs, this can cause the indoor coil to freeze and cause condensation in the house.


  • Make it a habbit to look at the outdoor heat pump during the winter months for signs of excessive ice or snow build-up on or around the heat pump. Especially after bad weather.


  • If the unit is covered in ice or snow it must be removed for it to work properly. Turn the thermostat to Emergency heat or off and remove the snow and ice. You can pour warm water over the unit to melt the snow and ice. Even cold water from a hose will help.
  • Do not use any sharp objects to pick or knock the ice off the coils of the heat pump. This could cause severe damage and personal injury.


  • Once the unit is clear of snow and ice turn the thermostat back to normal heating. If the unit ices up again, call for service.


  • Do not let the outdoor unit sit underneath a leaking gutter. In the winter months, water will drip on the top of the unit and freeze solid. This will restrict the air flow and cause the whole unit to freeze-up.


  • Heat Pumps should be elevated 4 to 8 inches above ground level to keep coils clear of snow and ice and to allow for proper drainage. Contact our Service Department if you would like your unit raised.
Published in Blog
Monday, 10 February 2014 10:14

Darth Vader Heat Pump Maintenance Lesson III

Heat flows naturally from a higher to a lower temperature. Heat pumps, however, are able to force the heat flow in the other direction, using a relatively small amount of high quality drive energy (electricity, fuel, or high temperature waste heat). Thus heat pumps can transfer heat from natural heat sources in the surroundings, such as the air, ground or water, or even man-made heat sources such as industrial or domestic waste, to a building or an industrial application.

Heat pumps can also be used for cooling. Heat is then transferred in the opposite direction, from the application that is cooled, to surroundings at a higher temperature. Sometimes the excess heat from cooling is used for to meet a simultaneous heat demand.


Simply put, during a call for cooling, a heat pump will remove heat and humidity from your home and will transfer this heat to the outdoor air.

During the heating cycle, a heat pump will remove heat and humidity from the outdoor air and will transfer this heat to your home. This is possible because even 0 degrees Fahrenheit outdoor air contains a great deal of heat. Remember that your heat pump doesn't generate much heat it merely transfers it from one place to another.

Published in Blog
Monday, 10 February 2014 10:01

Darth Vader Heat Pump Maintenance Lesson II

Today, our empirial leader Darth Vader looks at the characteristics of Heat Pump:

A heat pump delivers a lower supply air temperature than a furnace over a longer time to provide more constant heat. It gives the impression that your system "never stops running", or "it feels like cold air". At times, the temperature of the air coming out of the vents in your Millenium Falcon is less than your body temperature so it feels like cold air. But it is still providing heat for your house. And when it can not keep-up with the heat loss of the structure, the 2nd stage-auxiliary heat will automatically energize, bringing warmer heat.

Water Run-Off...
During the heating cycle, you may notice water running off the outdoor coil. Moisture from the air condenses on the outside of the coil where it gathers and runs off. This is normal.

Outdoor Coil defrosting...
At certain conditions (low temperature, high humidity), frost, even ice, may build up on the coil of the outdoor unit. In order to maintain heating efficiency, the system will automatically defrost itself. Steam rising form the outdoor unit is normal and is and indication of proper operation. The vapor cloud will only last for a few minutes. When the defrost is completed, the system will automatically switch back to heating. Additional heat is automatically energized to maintain comfort during defrost.

Join us again next time for more exciting adventures in our galaxy:  call Carolina Comfort Systems for your heating and cooling needs:  843-365-5711

Published in Blog
Monday, 10 February 2014 09:31

Darth Vader Heat Pump Maintenance

Darth Vader: "These are the Heat Pumps we're looking for" The Heat Pump, that's right, the dreaded Heat Pump. Some people love the dark side, some people hate it. But for all of the heat pumps being used and as long as they have been around, they are still extremely misunderstood, misused and improperly maintained. And because of this, they have been given a bad wrap a long time ago, in a galaxy far... far... far... you get the picture.

Today, let's take the mystery out of the Heat Pump. We will discuss things responsible homeowners should know about his or her heat pump. Topics include: heat pump facts, heat pump technology, and heat pump operations. Most importantly though, you get valuable heat pump tips, learn about important heat pump maintenance, and view frequently asked questions. AND... we'll split the lesson up over several blog posts... that's right!

Understanding the importance of proper maintenance and service, You will be able to quickly spot problems and make educated and informed decisions on how to correct them. And you will appreciate just how hard your Heat Pump works to provide you with clean, safe, and efficient heating and cooling; year after year.

Today: Facts

1.  A lot of galactic travelers feel using direct combustion, (gas or oil) to generate heat is never the most efficient use of fuel.

2.  Heat pumps are more efficient because they use the empire's renewable energy in the form of low-temperature heat.

The technology behind Heat Pumps:  They offer the most energy efficient way to provide heating and cooling in many applications, as they can use renewable heat sources in our surroundings. Even at temperatures we consider to be cold:  air, ground and water contain useful heat that's continuously replenished by the sun. By applying a little more energy, a heat pump can raise the temperature of this heat energy to the level needed.

Because heat pumps consume less energy than conventional heating systems, they are important for reducing emissions of gases that harm the environment, such as carbon dioxide (CO2), sulfur dioxide (SO2) and nitrogen oxides (NOx).

For more help in heating AND cooling your home, call Carolina Comfort Systems at 843-365-5711

Published in Blog
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