Items filtered by date: November 2018

Monday, 31 December 2018 13:02

Troubleshooting Issues with Your Gas Furnace

GasFurnace evol 987M cat smWhile many people in the Myrtle Beach area opt for a heat pump system, there are still plenty of homes that are equipped with a gas furnace. If you think there might be a problem with the operation of your gas furnace, there are some things you can try to troubleshoot the issue before calling for a technician to come out. The exception to this is if you believe you smell a potential gas leak. If you smell a rotten egg or sulfur smell, get everyone out of the home immediately (including pets) and call the fire department.

Here is a list of things you can try to troubleshoot issues with your gas furnace:

1. Make sure your thermostat is set for "Heat". This might sound obvious but in areas with frequent temperature fluctuations, it's not uncommon to forget to switch your thermostat back from cooling to heating functions.

2. If you have a battery-powered thermostat, check to make sure the battery isn't running low and in need of replacing. When the battery dies in this type of thermostat, your HVAC system shuts down.

3. Make sure you set the desired temperature several degrees higher than the current temperature reading. If the desired temperature is too close to the current temperature reading, the furnace might not turn on right away.

4. Check the electrical panel to look for tripped circuit breakers.

5. Make sure the filter in your furnace is a clean, brand new filter. Dirty, clogged filters can restrict airflow significantly and cause the furnace to shut down or not function normally.

6. Make sure the SSU switch on the furnace is set to "ON". This is usually a light gray switch located on or near the furnace.

7. Check to see if there is power going to your furnace. Turn the fan setting to "ON" instead of "AUTO". This should cause the fan to run continuously. If the fan doesn't kick on, there might be an issue with the power going to your furnace.

8. Check out all supply and return vents/registers in your home to make sure none are blocked by furniture, boxes or other items. Blocked registers can cause your furnace to shut down as a safety precaution.

If you've run through this list and your gas furnace is still not functioning or not functioning properly, it's time to call a technician. Make sure you grab the model number and have the list of things you've tried and the results handy when you call Carolina Comfort Systems. Our technicians can use this information to ensure they have everything on hand they might need to fix any issues they might find.

Published in Blog
Monday, 31 December 2018 12:58

6 Benefits of a Programmable Thermostat

Bryant Evolution Control ThermostatUpgrading to a programmable thermostat can provide a number of benefits that not only save you money but also give you peace of mind. Let's take a look at a few of these benefits.

1. More Accurate Temperature Control - Programmable thermostats are much more accurate than old analog models. Analog thermostats can be off by as much as five degrees. In comparison, programmable thermostats are accurate to within a half of a degree.

2. Control the Temperature from Anywhere - If you opt for a smart programmable thermostat that connects to your WiFi, you can use your smart phone to control the temperature in your home from anywhere.

3. Automatic Adjustments - Programmable thermostats automatically adjust the temperature in your home based on your preferred settings. You can simply set it and forget it. Quick note: Heat Pump Systems require a special type of programmable thermostat with an intelligent recovery feature. This prevents the back-up supplemental heat coil of the heat pump from kicking on when your thermostat adjusts to your lower evening temperature setting. This is important because the supplemental heat coil uses significantly more energy than the main heat pump system, so you want to avoid triggering it to come on unintentionally due to the settings on your programmable thermostat.

4. Reduce Your Utility Bill - By using a programmable thermostat to automatically lower the temperature when you aren't home or are sleeping (or raise it during the summer), you maximize your savings by only having your system running at full comfort level when you're actually home to enjoy it.

5. Receive Alerts and Service Notices - Some smart programmable thermostats can send you notifications when its sensors detect that your filter needs replaced or if it detects a more serious issue that might require a service technician. This can help you respond faster to potential problems and possibly prevent full system breakdowns.

6. Automatically Sense Occupancy - Depending on the light and motion sensors included in with the smart programmable thermostat, it can automatically sense when there is someone in the home. When it senses no motion for a period of time, it can automatically switch to the "away" settings to save you money whenever you're away and might have forgotten to change your thermostat.

Switching to a programmable thermostat, especially a smart one with WiFi connectivity, can save you money and manage the temperature settings in your home in a more automatic way. It can also let you know when something is wrong or if it senses an issue that needs to be addressed. To learn more about programmable thermostat options for your system from Bryant, just give us a call. Your Carolina Comfort Systems technician can answer all of your questions and help you choose a Bryant programmable thermostat that fits your needs.

Published in Blog

iStock 821624166Did you know that the air in your home or office could be up to 5 times more polluted than the air outside? More airtight building techniques combined with the growing number of chemicals and toxins in our daily lives are just two reasons for this indoor air quality issue.

The Consequences of Poor Indoor Air Quality


Between time at home and time spent at work or school, the average person spends up to 90% of their time indoors. This large amount of time spent indoors means greater exposure to indoor air pollutants. In the United States, approximately 25 million people suffer from asthma and 50 million suffer from allergies. The people most vulnerable to the effects of indoor air pollutants are children, people with chronic illnesses (including respiratory illnesses) and the elderly.

What is Polluting Indoor Air? 


You might be wondering what exactly is polluting the air indoors and where those pollutants are coming from. The list of possible culprits of indoor air pollutants can vary from place to place but a few of the most common include:

  • Radon gas
  • Secondhand smoke
  • Pet dander and fur
  • Molds and mildew
  • Dust mites
  • Pollens and other allergens
  • Carbon Monoxide - CO (Every home should have working and frequently tested CO detectors!)
  • Infectious agents such as bacteria, fungi and viruses
  • Toxins from cleaning supplies and air fresheners
  • Volatile Organic Compounds (VOCs) such as fumes from paints, varnishes, carpet glue and formaldehyde (used in furniture construction)
  • Dry-cleaned clothes
  • Wood-burning stoves and fireplaces
  • Kerosene-fueled heaters

Solutions to Improve Indoor Air Quality

The good news is you don't have to live or work with poor indoor air quality. There are a number of ways to improve indoor air quality.


1. Control the Source - Avoid and remove as many of the common indoor air pollutants as possible. Avoid dry-cleaning clothing, don't use wood-burning stoves or fireplaces, switch cleaning supplies to non-toxic options and don't use air fresheners to name just a few.

2. Improve ventilation - Remove any items in the home from in front of air vents and intakes, clean dust and debris from vents or have a professional install an additional ventilation unit to help with airflow.

3. Purify the air - An indoor air purifier filters and cleans the air as it cycles through your HVAC system. Investing in an indoor air purification unit is the best way to clean the air coming from your vents into your home.


Thankfully, the indoor air quality experts at Carolina Comfort Systems can help you assess the factors impacting the air you breathe at your home or business and recommend options to help you and your loved ones breathe cleaner and easier.


Published in Blog
Friday, 30 November 2018 23:06

Air Duct Cleaning: Why and When You Should

iStock 880921060Air duct cleaning can be a pricey service for your home, and experts are divided on whether it really helps. However, there are a few situations in which having your air ducts cleaned is a necessity for the health and safety of you and your family. It's important to keep in mind that in most of these scenarios, repairs are often required to prevent the problem from recurring. If you experience any of the following situations, it's time to schedule an air duct cleaning appointment:

1. Mold - If you can see visible mold growth or if you notice a musty odor coming from your air vents, it's important to have someone out right away. Several types of mold can make people and pets seriously ill. If you even suspect mold growth could be happening in your air ducts, even if you can't see it, it's a necessary issue to have checked. Mold growth can happen in your air ducts due to water leaks or even an HVAC system that isn't properly ventilated and is causing condensation in the air ducts.

2. Infestation - A number of critters could take up residence in your air ducts. An infestation of rodents, insects or even bats can be hazardous to your family's health and the pests can cause serious damage to your home - both in your duct system and elsewhere in your home. If you suspect you have an infestation in your air ducts or that has spread to your air ducts, it's time for both a good exterminator and a duct cleaning. In this scenario, you'll want to budget for air duct repairs as well.

3. Excessive Debris Build-up - If your air ducts have excessive visible debris and grime build-up in the actual air ducts (not just dirty vents and intakes which are intended to capture dirt and dust to prevent it from building up in your duct system and are simple to clean). This scenario is uncommon and usually involves damage to the duct system that is letting the dirt in.

4. Unexplained Illness - If someone in your household is suffering from an unexplained illness, particularly respiratory issues, an air duct cleaning might be a good idea. Problems that aren't visible to you could be allowing indoor air pollutants into your duct system that circulate into your home, resulting in unexplained illnesses. While this is uncommon, it can help you rule out your duct system as a possible cause as well.

One of the best ways to prevent the build-up of dust and debris in your air ducts is to practice good HVAC maintenance habits. Frequently change the air filter (or clean according to manufacturer instructions for reusable air filters). And follow a regular schedule for professional cleaning and maintenance of your HVAC system - at least once per year. If you have questions about your air duct system, the experts at Carolina Comfort Systems are there to help.

Published in Blog